Privacy Policy

At Ace Analytics, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following personal data:

  • Contact Information: Name, email address, phone number, and company name.
  • Business Information: Details about your business, services, and related activities.
  • Website Usage Data: IP addresses, browser types, pages visited, and cookies.
  • Communication Records: Any correspondence you send to us, including emails or inquiries.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide our services, including consulting, implementation, and support.
  • To respond to your inquiries or requests.
  • To send updates, newsletters, and marketing communications (with your consent).
  • To improve our website, services, and customer experience.
  • To comply with legal obligations or resolve disputes.

3. Legal Basis for Processing

We process your data under the following legal bases:

  • Performance of a Contract: To deliver services you have requested.
  • Legitimate Interests: To improve services and communicate with clients.
  • Consent: Where required, we will request your consent before processing personal data for marketing purposes.
  • Legal Obligations: To comply with UK laws and regulations.

4. Data Sharing

We do not sell or share your personal data with third parties unless:

  • It is necessary for service delivery (e.g., with trusted partners or vendors).
  • We are legally required to do so (e.g., in response to court orders).
  • You have provided explicit consent.

In such cases, we ensure that third parties adhere to UK GDPR requirements.

5. Data Storage and Retention

We store your personal data securely and retain it only as long as necessary for the purposes outlined in this policy or to comply with legal obligations.

6. Your Rights

Under UK GDPR, you have the following rights:

  • Right to Access: Request access to your personal data.
  • Right to Rectification: Correct any inaccurate or incomplete data.
  • Right to Erasure: Request the deletion of your data where no longer necessary.
  • Right to Restrict Processing: Limit how your data is processed.
  • Right to Object: Object to data processing for specific purposes.
  • Right to Data Portability: Receive your data in a structured, machine-readable format.

To exercise your rights, contact us at: info@aceanalytics.co.uk.

7. Cookies and Tracking

Our website uses cookies to enhance user experience and collect analytics. For more details, please refer to our Cookie Policy.

8. Data Security

We implement robust technical and organizational measures to safeguard your personal data against unauthorized access, loss, or misuse.

9. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their policies.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Ace Analytics
📧 Email: info@aceanalytics.co.uk
📍 Address: 44 Meynell Walk, PE39RR

Thank you for trusting Ace Analytics with your information.

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